A legal disclaimer

Last Updated: September 23, 2026

Highline Media (“Highline Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
 

This Privacy Policy explains how we may collect, use, store, and disclose personal information when you visit our website, contact us, inquire about our services, or book photography services with Highline Media.
 

1. Information We Collect

Depending on how you interact with Highline Media, we may collect information such as:

• Your name

• Email address

• Phone number

• Mailing or billing information

• Wedding or event date and location

• Information submitted through inquiry or contact forms

• Details you provide regarding your wedding, event, photography session, or other services

• Payment and transaction information

• Communications between you and Highline Media

• Photographs and other media created while providing our services

• Website usage information, such as browser type, device information, IP address, pages visited, and interactions with our website
   

We only collect personal information that is reasonably necessary to operate our business, communicate with clients, provide our services, and improve the client experience.
 

2. How We Use Your Information

We may use personal information to:

• Respond to inquiries and requests

• Provide quotes and information about our services

• Schedule and manage photography bookings

• Prepare contracts and invoices

• Process or facilitate payments

• Communicate with you before, during, and after your photography session or event

• Deliver photographs and online galleries

• Provide customer service

• Maintain business and financial records

• Operate, maintain, and improve our website

• Protect our website and business from fraud, misuse, or security threats

• Comply with applicable legal, tax, accounting, and regulatory requirements
   

Where required, we will obtain appropriate consent before using personal information for another purpose.
 

3. Photographs & Client Galleries

As a photography business, Highline Media creates and stores photographs as part of providing our services.]
 

Wedding and photography galleries may be delivered through third-party gallery or file-hosting services. These providers may process or store information according to their own privacy policies and terms.
 

The use of photographs for Highline Media's portfolio, website, social media, advertising, or other promotional purposes may also be addressed in the applicable photography agreement or release.
 

If you have questions or concerns regarding the use of a particular photograph, please contact us.
 

4. Cookies & Website Analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use the website, remember preferences, and improve the overall user experience.

We may also use third-party analytics, advertising, website hosting, or social media services that collect information about website activity.
 

Depending on your browser and applicable technology, you may be able to disable or manage cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
 

5. Third-Party Service Providers

Highline Media may use trusted third-party providers to help operate our business. These may include:

• Website hosting and website platforms

• Online photography gallery providers

• Payment processors

• Email and communication providers

• Scheduling or booking platforms

• Accounting and invoicing services

• Cloud storage providers

• Analytics and advertising platforms
   

We may provide these service providers with information when reasonably necessary for them to perform services on our behalf.
 

Some service providers may process or store information outside British Columbia or Canada. When this occurs, information may be subject to the laws of the jurisdiction where it is processed or stored.
 

6. Payment Information

If you make a payment online, payment information may be processed directly by a third-party payment provider.
 

Highline Media may not directly receive or store complete credit or debit card information when payments are processed through a third-party payment platform.
 

7. Sharing Your Personal Information

Highline Media does not sell or rent your personal information.

We may disclose personal information where reasonably necessary to provide our services, work with service providers, complete a business transaction, protect our legal rights, or comply with a legal obligation.
 

We may also disclose information where you have provided consent or directed us to do so.
 

8. Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
 

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, meet legal or accounting requirements, resolve disputes, and enforce agreements.
 

Photographs and galleries may be retained for longer periods for archival, backup, portfolio, or business purposes where permitted by applicable agreements and law.

Clients should download and safely store their delivered photographs and should not rely on Highline Media to provide permanent archival storage unless specifically agreed otherwise.
 

10. Your Privacy Rights

Subject to applicable law, you may request access to personal information Highline Media holds about you and ask us to correct inaccurate or incomplete information.

You may also withdraw consent to certain uses of your personal information, subject to legal, contractual, and business requirements.
 

To make a privacy-related request, please contact us using the information below.
 

11. Links to Other Websites

Our website may contain links to third-party websites or services.

Highline Media is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.
 

12. Children's Privacy

Our website and services are not intended to knowingly collect personal information directly from children without appropriate consent.

Photographs of children may be captured during weddings, family sessions, events, or other photography services. The handling and permitted use of these photographs may be subject to the applicable client agreement, consent, or release.
 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, or legal requirements.

The most current version will be posted on our website with the updated date shown at the top of this policy.
 

14. Contact Us

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a privacy concern, please contact:

Highline Media

Email: [Insert Highline Media email address]

Location: British Columbia, Canada